Directories

Each state has its own laws and regulations governing all types of insurance. The insurance departments, which are listed in the left column, are responsible for enforcing these lows, as well as providing the public with information about insurance. The agencies on aging, listed in the right column, are responsible for coordinating services for older Americans. Centered below each state listing is the telephone number for insurance counseling programs. Please note that calls to 800 numbers listed here can only be made from within the respective state.
Insurance Departments State Assistance Programs Agencies on Aging
Insurance Department
Consumer Services Division
135 South Union Street
PO Box 303351
Montgomery, AL 36130-3351
(334) 269-3550
Alabama
(800) 243-5463
(334) 242-5743
Commission on Aging
770 Washington Avenue, Suite 470
PO Box 301851
Montgomery, AL 36130
(800) 243-5463
(334) 242-5743
Division of Insurance
800 East Diamond, Suite 560
Anchorage, AK 99515
(907) 349-1230
Alaska
(800) 478-6065
(907) 269-3680
Older Alaskans Commission
PO Box 110209
Juneau, AK 99811-0209
(907) 465-3250
Insurance Department
Office of the Governor
Pago Pago, AS 96799
011-684/633-4116
American Somoa
(800) 586-7299
Territorial Admin. On Aging
Government of American Somoa
Pago Pago, AS 96799
(648) 633-1252
Insurance Department
2910 N 44th Street
Phoenix, AZ 85018
(602) 912-8444
Arizona
(800) 432-4040
(602) 542-6596
Department of Economic Sercurity
Aging and Adult Administration
1789 West Jefferson Street, #950A
Phoenix, AZ 85007
Insurance Department
Seniors Insurance Network
1123 S. University Ave. Suite 400
Little Rock, AR 72204
(800) 852-5494
Arkansas
(800) 852-5494
(501) 371-2785
Div. of Aging and Adult Services
P.O. Box 1437/slot 1412
7th and Main Streets
Little Rock, AR 72203-1437
(501) 682-2441
Department of Insurance
300 Capitol Mall, # 1500
Sacramento, CA 85814
(800) 927-4357
(916) 445-5544
California
(800) 434-0222
(916) 323-7315
Department of Aging
Health Insurance, Connseling and Advocacy Branch
1600 K Street
Sacramento, CA 95814
(916) 332-5290, fax (916) 324-1903
Insurance Division
1560 Broadway, Suite 850
Denver, CO 80202
(303) 894-7499, Ext. 356
Colorado
(800) 544-9181
(303) 894-7499, Ext. 356
Div. of Aging and Adult Services
Dept. of Social Services
110 16th Street., #200
Denver, CO 80202-5202
(303) 620-4147
Commonwealth of the Northern Mariana Islands
Department of Community and
Cultural Affairs, Civic Center Commonwealth
of the Northern Mariana Islands Saipan, CM 96950
(607) 242-6011
Insurance Department
P.O. Box 816
Hartford, CT 06142-0816
(860) 297-3863
Connecticut
(800) 994-9422
(860) 994-9422
Elderly Services Division
Department of Social Services
25 Sigourney Street, 10th Floor
Hartford, CT 06106-5033
(800) 994-9422
(860) 424-5277
Insurance Department
Rodney Building
841 Silver Lake Boulevard
Dover, DE 19904
(800) 282-8611
(302) 739-4251
Delaware
(800) 336-9500
(302) 739-6266
Div. of Services for Aging & Adults
Dept. of Health and Social Services
1901 North Dupont Highway
2nd Floor Annex Admin. Bldg.
New Castle, DE 19720
(302) 577-4791
Insurance Dept. Consumer
and Professional Services Bureau
441 4th Street, NW, Suite 850
North Washington, DC 20001
(202) 727-8000
District of Columbia
(202) 676-3900
Office on Aging
441 4th Street, NW, 9th Floor
Washington, DC 20001
(202) 724-5626
(202) 724-5622
Federated States of Micronesia
State Agency on Aging
Office of Health Services
Federated States of Micronesia
Ponape, E.C.I. 96941
Department of Insurance
200 E. Gaines Street
Tallahassee, FL 32399-0300
(904) 922-3100
Florida
(800) 963-5337
(850) 414-2060
Department of Elder Affairs
Building B - Suite 152
4040 Esplande Way
Tallahassee, FL 32399-7000
(800) 96 ELDER
(850) 414-2000
Insurance Department
2 Martin L. King, Jr. Drive
716 West Tower
Atlanta, GA 30334
(404) 656-2056
Georgia
(800) 669-8387
Division of Aging Services
Department of Human Resources
2 Peachtree Street, NW, #36-385
Atlanta, GA 30303
(404) 657-5258
Insurance Department
Dept. of Revenue & Taxation
P.O. Box 23607
FMF Barrigada, Guam 96921
(617) 475-5000
Guam
(808) 586-7299
Division of Senior Citizens, Dept. of Public Health and Social Services
P.O. Box 2816
Agana, Guam 96932
(617) 477-2930
Department of Commerce and Consumer Affairs
Insurance Division
P.O Box 3614
Honolulu, HI 96811
(808) 586-2790
Hawaii
(808) 586-7299
Executive Office on Aging
No. 1 Capitol district
250 South Hotel Street
Suite 109
Honolulu, HI 96813-2831
(808) 586-0100
Insurance Department
SHIBA Program
700 West State Street, 3rd Floor
Boise, ID 83720-0043
(208) 334-4350
Idaho
S.W (800) 247-4422
North (800) 488-5725
S.E. (800) 488-5764
C. (800) 488-5731
Commission on Aging
700 W. Jefferson, Room 108
Boise, ID 83720-0007
(208) 334-3423
Insurance Department
320 West Washington Street, 4th Floor
Springfield, IL 62767
(217) 782-4515
Illinois
(800) 548-9034
(217) 785-9021
Department on Aging
421 East Capitol Avenue, #100
Springfield, IL 62701-1789
(800) 545-7763
(317) 232-7020
Insurance Department
311 West Washington Street
Suite 300
Indianapolis, IN 46204
(800) 622-4461
(317) 232-2395
Indiana
(800) 452-4800
(317) 233-3475
Div. of Aging and Home Services
402 West Washington St.
P.O. Box 7083
Indianapolis, IN 46207-7083
(800) 545-7763
(317) 232-7020
Insurance Division
Lucas State Office Building
East 12th and Grand St., 6th Floor
Des Moines, IA 50319
(515) 281-5705
Iowa
(800) 351-4664
(515) 281-5705
Department of Elder Affairs
200-10th Street, 3rd Floor
Des Moines, IA 53039-3709
(515) 281-5187
Insurance Department
420 S.W. 9th Street
Topeka, KS 66612
(800) 432-2484
(913) 296-3071
Kansas
(800) 372-2973
(316) 337-7386
Department of Aging
New England Building
503 South Kansas
Topeka, KS 66603-3404
(785) 296-4986
Insurance Department
215 West Main Street
Frankfort, KY 40602
(502) 564-3630
Kentucky
(800) 372-2973
(502) 564-7372
Aging Services Office of Aging
Cabinet for Human Resources
275 East Main Street, 5 West
Frankfort, KY 40621
(502) 564-6930
Louisiana Dept. of Insurance
P.O. Box 94214
Baton Rouge, LA 70804-9214
(800) 259-5301
(504) 342-5301
Louisiana
(800) 259-5301
(504) 342-0825
Office of Elderly Affairs
P.O. Box 80347
412 N. 4th Street
Baton Rouge, LA 70802
(225) 342-7100
Bureau of Insurance
34 State House Station
Augusta, ME 04333
(207) 582-8707
Maine
(800) 750-5353
(207) 624-5335
Bureau of Elder and Adult Services
State House, Station 11
Augusta, ME 04333
(207) 624-5335
Insurance Administration
Complaints and Investigation Unit
Life and Health
501 St. Paul Place
Baltimore, MD 21202-2272
(410) 333-2793
(410) 333-2770
Maryland
(800) 243-3425
(410) 767-110
Department on Aging
301 West Preston Street
Room 1004
Baltimore, MD 21201
(410) 767-1100
Insurance Division
Consumer Services Section
470 Atlantic Avenue
Boston, MA 02210-2223
(617) 521-7777
Massachusetts
(800) 882-2003
(617) 727-7750
Executive Office of Elder Affairs
1 Ashburton Place, 5th Floor
Boston, MA 02108 (800) 882-2003 (617) 727-7750
Insurance Bureau
P.O. Box 30220
Lansing, MI 48909
(517) 373-0240 (Gen. Assistance)
(517) 335-1702 (Senior Issues)
Michigan
(800) 803-7174
(517) 373-8230
Office of Services to the Aging
P.O. Box 30676
Lansing, MI 48909-8176
(517) 373-8230
Insurance Department
Department of Commerce
133 East 7th Street
St. Paul, MN 55101-2360
(612) 296-4026
Minnesota
(800) 333-2433
Board on Aging
444 Lafayette Road
St. Paul, MN 55155-3843
(651) 292-2770
Insurance Department
Consumer Assistance Division
P.O. Box 79
Jackson MS 39205
(601) 359-3569
Mississippi
(800) 948-3090
(601) 359-4929
Council on Aging
Div. of Aging and Adult Sercives
750 North State Street
Jackson, MS 39202
(800) 948-3090
(601) 359-4929
Department of Insurance
Comsumer Assistance Division
P.O. Box 690
Jefferson City, MO 65102-0690
(800) 726-7390
(314) 751-2640
Missouri
(800) 390-3330
(517) 893-7900
Division of Aging
Department of Social Services
P.O. Box 1337
615 Howerton Court
Jefferson City, MO 65102-1337
(573) 751-3082
Insurance Department
126 North Sanders
Mitchell Building, Room 270
P.O. Box 4009
Helena, MT 59601
(406) 444-2040
Montana
(800) 332-2272
(406) 444-7781
Senior Long Term Care Division
111 Sanders Street
P.O. Box 4210
Helena, MT 59604
(800) 332-2272
(406) 444-4077
Insurance Department
Terminal Building
941 “O” Street, Suite 400
Lincoln, NE 68508
(402) 471-2201
Nebraska
(402) 471-2201
Department on Aging
State Office Building
301 Centennial Mall South
Lincoln, NE 68509-5044
(402) 471-2306
Dept. of Business and Industry
Division of Insurance
1665 Hot Springs Road, Suite 152
Carson City, NV 89710
(800) 992-0900
Nevada
(800) 307-4444
(702) 486-4602
Dept. of Human Resources
Division for Aging Services
340 North 11th Street, Suite 203
Las Vegas, NV 89101
(702) 486-3545
Insurance Department
Life and Health Division
169 Manchester Street
Concord, NH 03301
(800) 852-3416
(603) 271-2261
New Hampshire
(800) 852-3388
(603) 225-9000
Dept. of Health & Human Services
Div. of Elderly & Adult Services
State Office Park South
115 Pleasant St., Annex Bldg. No.1
Concord, NH 03301
(603) 271-4394
Insurance Department
20 West State Street Roebling Building, CN 325 Trenton, NJ 08625 (609) 292-5363
New Jersey
(800) 792-8820
Department of Community Affairs
Division on Aging
101 South Broad Street, CN 807
Trenton, NJ 08625-0807
(800) 792-8820
(609) 984-3951
Insurance Department
P.O. Drawer 1269
Santa Fe, NM 87504-1269
(505) 827-4601
New Mexico
(800) 432-2080
(505) 827-7640
State Agency on Aging
La Villa Rivera Building
228 East Palace Avenue, Ground Fl.
Santa Fe, NM 87501
(800) 432-2080
(505) 827-7640
Insurance Department
160 West Broadway
New York, NY 10013
(212) 602-0203
Outside of New York City
(800) 342-3736
New York
(800) 333-4114
(212) 869-3850, NY City Area
State Office for the Aging
New York State Plaza Agency
Building #2
Albany, NY 12223-0001
(800) 342-9871
(518) 474-5731
Insurance Department
Seniors’ Health Insurance
Information Program (SHIP)
P.O. Box 26387
Raleigh, NC 27611
(919) 733-0111 (SHIP)
(800) 662-7777 (Consumer Serv.)
North Carolina
(800) 443-9354
(919) 733-0111
Division of Aging CB 29531
693 Palmer Drive
Raleigh, NC 27626-0531
(919) 733-0443
Insurance Department
Senior Health Ins. Counseling
600 East Boulevard
Bismark, ND 58505-0320
(800) 247-0560
(701) 328-2440
North Dakota
(800) 247-0560
(701) 328-2977
Department of Human Services
Aging Services Division
600 South 2nd St., Suite 1C
Bismark, ND 58504
(800) 755-8521
(701) 328-8909
Insurance Department
Consumer Services Division
2100 Stella Court
Columbus, OH 43215-1067
(800) 686-1526
(614) 644-2673
Ohio
(800) 686-1578
(614) 644-3458
Department of Aging
50 West Broad Street, 9th floor
Columbus, OH 43215-5928
(800) 282-1206
(614) 466-5500
Insurance Department
P.O. Box 53408
Oklahoma City, OK 73152-3408
(800) 522-0071
(405) 521-6628
Oklahoma
(800) 763-2828
(405) 521-6628
Department of Human Services
Aging Services Division
312 NE 28th Street
Oklahoma City, OK 731235
(405) 521-2327
Dept. of Consumer and Business Services, Senior Health Insurance BenefitsAssistance
350 Winter St. N.E
Room 440
Salem, OR 97310
(800) 722-4134
(503) 378-4484
Oregon
(800) 722-4134
(503) 947-7250
Department of Human Resources
Senior and Disabled Services Div.
500 Summer Street, N.E
2nd Floor
Salem, OR 97310-1015
(800) 232-3020
(503) 945-5811
Palau
State Agency on Aging
Department of Social Services
Republic of Palau
P.O. Box 100
Koror, Palau 96940
Insurance Department
Consumer Services Bureau
1321 Strawberry Square
Harriisburg, PA 17120
(717) 787-2317
Pennsylvania
(800) 783-7067
(717) 783-8975
Department of Aging “APPRISE”
Health Ins. Counseling and Assistance
400 Market Street
Rachel Carson State Office Building
Harrisburg, PA 17101
(800) 783-7067
Office of the Commissioner of Insurance
P.O Box 8330
San Juan, PR 00910-8330
(809) 722-8686
Puerto Rico
(800) 981-4355
(787) 721-8590
Governor’s Office of Elderly Affairs
P.O. Box 50063
Old San Juan Station
San Juan, PR 00902
(787) 721-5710
Republic of the Marshall Island
State Agency on Aging
Department of Social Services
Republic of the Marshall Islands
Marjuro, Marshall Islands 96960
Insurance Division
233 Richmond Street, Suite 233
Providence , RI 02903-4233
(401) 277-2223
Rhode Island
(800) 322-2880
(401) 222-2880
Department of Elderly Affairs
160 Pine Street
Providence, RI 02903-3708
Department of Insurance
Consumer Affairs Section
P.O Box 100105
Columbia, SC 29202-3105
(800) 768-3467
(803) 737-6180
South Carolina
(800) 868-9095
(803) 253-6177
Division on Aging
202 Arbor Lake Drive
Suite 301
Columbia, SC 29223-4554
(803) 737-7500
Insurance Department
500 E. Capitol Avenue
Pierre, SD 57501-5070
(605) 773-3563
South Dakota
(800) 822-8804
(605) 773-3656
Office of Adult Services and Aging
700 Governors Drive
Pierre, SD 57501-2291
(605) 773-3656
Dept. of Commerce and Ins.
Ins. Assistance Office, 4th Floor
500 James Robertson Parkway
Nashville, TN 37243
(800) 525-2816
(615) 741-4955
Tennessee
(800) 525-2816
(615) 741-4955
Commission on Aging
Andrew Jackson Building
9th Floor
500 Deaderick Street
Nashville, TN 37243-0860
(615) 741-2056
Department of Insurance
Complaints Resolution
(MC111-1A)
33 Guadalupe Street (78701)
P.O. Box 149091
Austin, TX 78714-9091
(800) 252-3439
(512) 463-6516
Texas
(800) 252-9240 (512) 424-6840
Department on Aging
4900 North Lamar
4th Floor
Austin, TX 78751-2316
(800) 252-9240
(512) 424-6840
Insurance Department
Consumer Services
3110 State Office Building
Salt Lake City, UT 84114-6901
(800) 429-3805
(801) 538-3805
Utah
(800) 439-3805
(800) 538-3910
Division of Aging and Adult Services
120 Norht 200 West
Salt Lake City, UT 84103
(800) 606-0608
(801) 538-3910
Dept. of Banking and Insurance
Consumer Complaint Division
89 Main Street, Drawer 20
Montpelier, VT 05620-3101
(802) 828-3302
Vermont
(800) 642-5119
Aging and Disabilities
Waterbury Complex
103 South Main St.
Waterbury, VT 05671-2301
(800) 241-2325
Insurance Department
Kongens Gade No. 18
St. Thomas, VI 00802
(809) 774-2991
Virgin Island
(304) 778-3611, Ext. 2338
Senior Citizens Affairs Division
Department of Human Resources
19 Estate Diamond Fredericksted
St. Croix, VI 00840 (340) 692-5950
Bureau of Insurance
1300 East Main Street
Richmond, VA 23219
(800) 552-7945
(804) 371-9691
Virginia
(800) 552-3402
(804) 662-9333
Department for the Aging
1600 Forest Ave.
Preston Building, Suite 102
Richmond, VA 23229
(800) 552-4464
(804) 662-9354
Insurance Department
4224 6th Avenue, SE, Building 4
P.O. Box 40256
Lacey, WA 98504-0256
(800) 562-6900
(360) 753-7300
Washington
(800) 397-4422
(206) 654-1833
Aging and Adult Services Admin.
Dept. of Social and Health Services
P.O. Box 45050
Olympia, WA 98504-5050
(360) 902-7797
Insurance Department
Consumer Services
P.O. Box 50540
Charleston, WV 25305-0540
(800) 624-9004
(800) 435-7381 (hearing impaired)
(304) 558-3386
West Virginia
(800) 642-9004
(304) 558-3317
WV Bureau of Senior Services
1900 Kanawha Boulevard, East
Holly-Grove Building 10
Charleston, WV 25305-0160
(304) 558-0004
Insurance Department
Complaints Department
P.O. Box 7873
Madison, WI 53707
(800) 236-8517
(608) 266-0103
Wisconsin
(800) 242-1060
(608) 267-3201
Board of Aging and LTC Resourses
217 S. Hamilton St., Suite 300
Madison, WI 53703
(800) 242-1060
(608) 266-2536
Insurance Department
Herschler Building, 3E
122 West 25th Street
Cheyenne, WY 82002
(800) 438-5768
(307) 777-7401
Wyoming
(800) 856-4398
(307) 856-6880
WDH, Division on Aging
Hathaway Building
2300 Capitol Ave., Room 139
Cheyenne, WY 82002-0710
(800) 442-2766
(307) 777-7986
©1999 National Association of Insurance Commissioners

 

 

Call Carmen Taddeo at 724-378-3321
Your Long-Term Insurance Specialist

 

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